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Thursday, January 16, 2014

Hosted PBX - A Phone System Canada Businesses Can Depend On

By Marissa Velazquez


If you are checking into the best business phone system Canada has to offer, you may wish to take a closer look at hosted PBX services. Virtual services allow you to use the Internet for your communications. Once you tap into the cloud you have many tools that can help you improve your business.

PBX (Private Branch Exchange) is similar to voice over Internet protocol or VOIP. This is like telephone systems from cable TV providers, as voice travels over the Internet instead of wires and cables. VOIP technology is superior to standard telephone systems in many ways, and you can receive excellent voice transmission that is clear and easy to understand.

Cloud hosted (PBX) systems are virtual in makeup and this means they can be enjoyed from anywhere on the planet and are not tied to a central communications service. When you have this kind of service everyone in the company enjoys remote access whenever it is needed. This gives your people the freedom to work while traveling. Instead of going to the office every day, some people can access company data and communications from home.

Cost is always an important consideration for business and hosted PBX systems can help you cut your operating costs. Communications systems for businesses can cost a great deal because you might have to install expensive communications equipment. Just the labor for installation can be costly as an entire network of cable may need to be in place. With hosted PBX there is no expensive equipment to buy. Your only cost each month is subscribing to the service.

After a standard service is installed, you may face hidden charges when you want more features. Hosted PBX systems allow you to have important features like voicemail, call waiting, automated greeting, caller ID, three way and conference calling, and you get unlimited extensions. Many of these services are included or cost very little.

If you are a smaller company you might have problems with customer service for your telephone system. This is not the case with high quality hosted PBX services. Whether you are a major Canadian corporation or a smaller business, you receive top quality customer service. These services are there when needed and can help you eliminate many problems associated with downtime.

Maybe you operate your own communications network. In time, you will need to update hardware, software, and other equipment. This can be a major undertaking and some kinds of hardware must be replaced periodically when it becomes outdated. PBX services supply important hardware and software that you need and take care of all upgrades for you.

When you think about using a quality PBX hosted phone system Canada businesses have much to benefit. There is no investment in special equipment and maintenance, and you receive low rates on important services like long distance. You enjoy a great deal of conveniences thanks to Internet based features, and do not need to change your current telephone numbers. This can save you money, as you will not have to change contact information for communications and advertising.




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