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Saturday, January 18, 2014

The Many Benefits Of Small Business Voip Phone Systems

By Judy Sullivan


Smaller companies often struggle to survive when global economic prospects are poor. They simply do not have the resources to carry them through bad times. They are therefore forced to adopt stringent measures to save money but at the same time they simply cannot allow their service levels to drop. One of the best ways in which to save money whilst increasing productivity is to move to internet based communication. Small business VoIP phone systems are becoming increasingly popular.

Enterprises of all sizes are flocking towards internet based communication and there are many excellent reasons for this trend. Nobody will argue the fact that efficient communication remains one of the biggest assets of any company. Internet communication offer users a wide variety of features that simply cannot be equaled by traditional systems. They are simple to use and they offer a high degree of flexibility.

One of the biggest advantages of this technology is that they can be scaled to suit the exact needs of the company. Regardless of how many different departments or branches a company has, only one central communication system is necessary. New branches or users can be joined to the system without having to request new lines. Likewise, users or branches can be removed when no longer needed.

Another aspect of internet based communication that continues to thrill users is the flexibility that they enjoy. An employee can use the system wherever he or she is. They can use a variety of devices, including tablets, laptop computers and smart phones to do so. They can even access the system from home. This can certainly lead to increased productivity and higher levels of customer satisfaction.

Of course, the biggest advantage enjoyed by users of internet communication is that they are able to achieve substantial savings. Many companies have reported savings of up to fifty per cent. Savings are also achieved because there is no requirement for a telephone operator at every site or department and because there are no multiple installations of the system.

Most companies that move to the internet quickly realize that they can achieve substantial additional savings on maintenance. A traditional PBX is maintained by highly skilled and expensive technicians and there are normally a number of separate systems that needs constant maintenance. Internet communication, however, are mainly maintained by the service provider. At the same time clients enjoy constant upgrades and they always have access to the latest technology and innovations.

Users that have been impressed with the features offered by their traditional PBX system is in for a surprise when the switch to internet based communication. They will continue to enjoy all the features that they are used to, but they will also gain access to advanced features such as voice to email, fax to email and the ability to forward calls anywhere within reach of the system, regardless of the physical location of the user.

Small business VoIP phone systems certainly help companies to operate smarter and more effectively. The big bonus is that they are able to save substantial amounts of money too. The system is feature rich and can be instrumental in increasing the productivity of employees. There can be little doubt that this technology will become increasingly popular.




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