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Wednesday, February 12, 2014

Reasons Why Hosted PBX Canada Is Superior Solution

By Jerri Perry


A reliable telecommunication solution enhances the positive image of any business organization. Small business phone solutions can contribute to a smooth running of a businesses by offering reliable communication solutions. Using a hosted pbx Canada system, all the incoming calls may be routed to the needed phone number as well as cell phones and residence telephones in addition to the phones which have a connection to the exchange within the office

This requires a lot of expenditure thereby rendering the system unusable for small business firms. This PBX on the other hand is more of a concept. In this, the PBX equipment is maintained off-site by the service provider and the user just has to pay for the services and the user is good to go. Thus, capital expenditure is nullified in case of a hosted solution.

The massive on-premise system is a huge structure containing hundreds of tangled wires. This system is difficult to maintain since it requires specialized workforce to maintain this system. This involves additional investment of time, money and effort by setting up a team of technically sound people that are proficient in providing a solution to any problems that arise in the system at any point of time.

The systems on the other hand liberate the user from the worries of operational expenses by providing them with technical support services that look after all the issues arising in case of system failure. Traditional business phone system needs to be kept up-to-date with the latest advancements in the field of software and hardware. This is essential so as to help the supporting business firm to stay competitive in the competitive business world today.

Hosted PBX providers keep the system updated with the latest hardware and software requirements thereby reducing the recurring expenditure on the up gradation of the existing systems. Traditional PBX system is an asset to your firm and thus, if it wears out, you will have to deal with the costs involved in keeping the system intact.

This raises the expenses involved since the system will be your responsibility. Virtual PBX on the other hand is not a physical asset. It is just a service and thus, if the system wears out, it will be the responsibility of the service provider to get the system replaced or repaired and you will just be concerned with the service provided.

Remote user integration is a wonderful relief when you have a systems to provide seamless integration among mobile users. The incoming calls do not have to wait in long queues to hear busy signals or engaging tones. Call queue management lets the user prioritize important calls and appropriately manage call flows by segregating calls and routing them to the next available person in shortest time.

This feature ensures constant cost of resources each time any alteration is done. Thus, this gives liberty to the users to add, delete or modify business requirements as per the changing business needs at all times. All the above points simply indicate the small business PBX is far better than a traditional on-premise system that fails to encounter a solution to the problem of expenditure and scalability. Hosted Pbx Canada is thus a solution that offers a great level of flexibility, mobility and reliability to the user and thus, turns out to be a profitable deal.




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