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Sunday, April 27, 2014

Advantages Of Dedicated Business Telephone Systems

By Essie Osborn


Phone systems provide voice communication and are critical to the success of any business model. Employees need a safe and secure way to communicate business elements with prospective clients, business processes, and customers. There are a large variety of phone systems that can provide a large number of competitive advantages for a company. No matter what type of company a person runs in Vancouver, BC, the importance of integrating business telephone systems cannot be denied.

Shared resources are one of the most advantageous perks of a dedicated phone system. All employees would share the same resources of voice communication. For instance, a phone system lets employees transfer phone calls to one another. The transferability is enough to make a agency run quite smooth. Without an integrated system, a worker would have to travel to one office to another just to transfer calls.

Using a robust phone model would decrease costs as well. Without one, you may find yourself paying for individual costs for individual telephones. Invoicing could never be easier. The numbers would be simplified, and you can review the problem areas of your communication structure. For example, if one of your workers is making personal phone calls on your budget, you could find this out easily. If you are looking to constrict resource costs, you can review the cost versus the benefits of cost-added features.

Simplified expansion-ability lets a company scale its model as it grows. For example, if a company starts off with a small system to control costs, but the company is gaining profit and needs to expand, a larger model can be put in place to accommodate its needs. Some systems allow a company to add or remove features as required with little to no extra costs.

Dedicated structures provide numerous features that let managers manage agency specific needs. Modern structures provide voicemail, caller id, and forwarding. Small agencies would benefit from these benefits. The ability for an agency to forward open calls to pager or cell phone is paramount, especially for workers on the go.

There are so many different types of communication structures; it can be difficult to choose the right one. Purchasing the right system is a critical stage of any company process. The communication structure that a company chooses needs to fit the needs of its processes. The things that a company should consider before purchasing a phone structure; costs, size of the company, forecasts of growth, and features.

A PBX (Private Branch Exchange) structure is a suitable model for a company with 35 or more employees. PBX provides flexibility in integrating computers, fax machines, modems, and internal phone extensions. Other features offered may include call waiting, automatic dialing, ring-back, conferencing, and transferring. This is a system ideal for forecasted growth.

Key systems are also used by enterprises, and most of them are less expensive than PBX structures. The drawback is that they may offer less features. For small agencies in Vancouver, BC, a KSU-Less system may be ideal. There are many types of phone systems available, and the technology continues to improve, an agency should always exercise due-diligence when browsing the various phone models available.




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