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Thursday, April 30, 2015

What Kind Of Business Telephone Systems Do You Need

By Alta Alexander


Businesses need to have efficient and affordable telephony systems that can enhance their internal and external communication. Telephones are the common used method of communicating within and out of business organizations. If you do not have the right phone system, you might end up spending a lot of money. Appropriate business telephone systems Vancouver, BC are those that lower communication costs and at the same time increase accessibility and mobility.

Virtually, all businesses in every kind of industry require a phone communication system. While email has become a popular form of communication, phones have not disappeared. Phones provide a unique way of communication with people and customers in real time and answering the questions and concerns immediately.

Before the VoIP was available, companies that needed to have advanced features where compelled to purchase costly equipment such as PBX that had to be fitted between the copper wiring and the telephone handsets at the desks of employees. What this meant is that such advanced capabilities would not be available to any other business that did not have the finances for such hardware.

A landline or simply the public switched phone network is an option businesses can take. There are businesses that are still the analog types of systems, which are connected to public switched network. While IP technology has grown enormously, the use of landlines is still an option for some businesses and it can deliver results.

The cost of servicing these equipment might even be a more pronounced drawback than the lack of features. Only the large enterprises that can afford and maintain such infrastructure are in a position to obtain them. With the evolution of business telephony, it has brought a new dawn with hosted voice over internet protocol advances that have taken away the need to have hardwares and the limitations that are associated with landlines.

Landline systems are time-tested and reliable solutions with the infrastructure in place, which many companies are comfortable to use. Despite the growth of hosted VoIP, there is a considerable number of businesses, which are using copper-wired connections of the PSTNs. The businesses have adapted themselves to limited features, and the telephones are able to serve their specific needs very comfortably.

Sometimes, businesses have been glued to landline systems because they have entrusted them for a long time. But at times, changes do occur and it would be wise that businesses accept them. Companies do not have to use a particular communication system because they are used to it. Things are changing and if businesses are going to align themselves with ever changing needs of consumers in terms of communication, they will need to shift from the old-age systems. There are some drawbacks associated with use of landlines. They may not offer the features you would find with voice over the internet protocol system.

Rather than having to remain on their desks so that they receive calls, they have the freedom to go wherever they want and still be able to get those calls. VoIP technology has offered freedom in doing business and one can make and receive calls anywhere they are without the need to have dedicated cellphone for businesses. The calls that are received in the business line can easily be transferred to smartphones of the workers on the go.




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