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Friday, November 13, 2015

Approaches To Business Telephone Systems

By Mattie Knight


For most companies, the one thing that is most important item in their offices is telephone. Phones are nowadays the most used means of communication. They have largely reduced the time and cost of passing information from one person to another. Business telephone systems usually are not costly but their prices or cost will increase with any additional feature in the system.

When looking for business telephone, there basically three critical questions one needs to ask themselves. First answer the question of what type of phone you organization requires. Evaluate whether your enterprise requires full fledged phone structure that generally includes physical phones or the organization can survive with virtual phone service. Virtual phone service use cellphones rather than the traditional office phones.

Auto attendant is the first feature which generally acts as automatic receptionist. It basically takes receptionist place by presenting a list of options to callers. It can even allow callers dial party extension directly. The other feature is conferencing feature which is a feature that offers several extensions to link together enabling callers calling from different places to have a conversation.

If you decide to acquire the VoIP one will have to decide whether they want the VoIP housed at their company premises or probably have the system hosted in cloud. Below are types of phones available today in the market. There is virtual phone service, VoIP, landlines, cloud based VoIP and self hosted VoIP. Below is the explanation of how these phones work.

Paging is another feature to consider. The things to ensure when it comes to paging is ensuring speakers and microphones are adequate. CLI will definitely need good handset with enough display screen.to entertain the callers. Select a system which allows for on hold music. Phone book will list all the company contacts in the internal memory.

Call forwarding can also be very important feature to consider having in your phone system. This provides the user or employee with the power to divert call to other lines or extensions. There is speed dial which save time as the phone automatically redials itself. Paging is an important feature that enables employees to communicate over public address facility to easily locate any staff or sometimes used to give announcements.

The phone can also have on hold music which the callers can listen to. It can simply be a nice song or even prerecorded messages that advertise your company. The telephone should have some back up power to keep it running for few minutes when there is power outage. There are advanced features that can be added to the phone to improve the phones efficiency.

The benefits accruing to management as a result of using this phone structure include the following. There is feature availability, ease of use and it is not expensive compared to other phones. Vancouver BC has the best dealers of such communication devices.

The best place to put an extension in an organization are, each office in the organization, conference room, warehouse floor, receptionist and public areas such as waiting rooms, entrance ways and hallways. Business in Vancouver BC know the benefits of utilizing such systems in their organizations.




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