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Monday, August 12, 2013

Discover How You Can Improve Business with Testimonials

By Ignacia Bohnsack


If you want to drive convert more of your prospects into customers then you need to help them trust your company even before they buy your product. However, you can't brag about your product because this strategy will not work. Instead you need to get positive comments and feedback from your existing customers so that you can show your prospects how satisfied they are. There are tons of great products that are not seen because they don't have good testimonials verifying their worth. In the following article we shall be discussing a few effective tips to help you extract positive testimonials from your customers.

In the event you marketing more than one service, or product, then it's tantamount to credibility that your testimonials only speak of the offer that was purchased. If your site offers multiple products and services having different target audiences, you'll need to arrange your testimonials accordingly. This is particularly relevant when you're dealing with a site that offers multiple products to a wide group within a large market. This scenario is quite common, and what we frequently see are many pages with different products mixed with services. That's why it's really important to group your testimonials on the appropriate pages rather than just as one large group. That will always work better rather than say putting all of them on one 'testimonial' page. When you want somebody to give you a testimonial, you have to ask in a delicate manner. The word testimonial can run people off when they have to make comments on camera. So instead of using the word testimonial, you can tell them to explain how your product has had an effect on them. This will calm your customer down and make them eager to give good comments. They will not be burdened to be professional or to forward. It gives them the freedom to speak freely in their own words in their own way.

Be careful about using the kind and the person isn't willing to provide a picture or release their location because those are barely worth putting on your website, to be honest. We all have to deal with this situation, and honestly we've seen plenty of sites that made us wonder if the testimonials were real. Just do what is right, and you know what's right and best to provide with your testimonials; do that and you can feel good about it and not worry. Do all you can to get a picture of the person because that will add to the power of the testimonial. It's been proven over and over that testimonials with photos are more effective than without. We're not making up this stuff, the picture plus the testimonial has actually been researched and shown to be highly effective. Even if you have a photo of a customer, for whatever reason, you can't just use it; you need to get permission.

Keep in mind the possibilities if any of your customers have websites for business purposes. Just let them know that they can include a link to their site in the signature. If they are in business on the net, then you won't need to explain why they would want to do that. There's nothing at all wrong with it, and millions of people do it all the time. When it's something that appears, and is, a win-win situation, then people really like that kind of offer.

Finally, do not mess up and put your testimonials in the background unseen. Attempt to put them in all kinds of locations so that your customer will see them and use them during the decision making process. This could be your homepage, product page, payment page, etc. Your testimonials should be put in the center of the page because they are known to increase conversions. You should put them in creative locations because you don't want your readers to miss them. Also, try to include your testimonials when you email your prospects about your product because this is when they are in a receptive mode. In conclusion, this article talks about the value of testimonials and how to get them the right way. There are tons of ways to get feedback from your customers but what we discussed are clear ideas that you can apply to your business right away. When you start to apply these suggestions you will see for yourself how your prospects convert and your conversion rate goes up.




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